CMMI Level 3 Company
Customer Retention is the key to any organization's ability to grow profitably. RoundWire™ customer retention management is a scalable and flexible platform that allows you to capture customer interactions. These interactions can be analyzed to identify your most valuable customers and unprofitable customers. One can also predict customer churn based on the customer interactions.
RoundWire™ allows you to integrate with your existing solutions to capture the customer touch points such as emails, customer service desks and support calls.
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