Technology + People + Process

Microsoft Dynamics CRM
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Language support

On Jul 21, 2012
This section describes the supported configurations for different language versions of a Microsoft Dynamics CRM system.
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Managing a Microsoft Dynamics CRM implementation project

On Jul 21, 2012
As you plan your implementation, the first step is to determine the project scope. Because the tasks depend on the complexity of your implementation project, this section of the documentation divides implementations into two categories.
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Planning a Microsoft Dynamics CRM implementation

On Jul 21, 2012
Planning tasks for business managers During planning, business managers should:Plan how your business structure maps to Microsoft Dynamics CRM. Take an organization chart for your area, and decide which security roles each user needs. Define the teams and queues and who should be on each.
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Microsoft Dynamics CRM web application and mobile device software requirements

On Jul 21, 2012
This section lists the operating system and software requirements for the Microsoft Dynamics CRM web application when running on Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online.
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Upgrade the E-mail Router

On Jul 21, 2012
Upgrade the E-mail Router To upgrade your installation of the E-mail Router from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011, you first back up the state files that are used by the E-mail Router.
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Microsoft Dynamics CRM for Outlook software requirements

On Jul 21, 2012
This section lists software and software requirements for Microsoft Dynamics CRM for Outlook and Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access.
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Tools, training, and documentation to help you plan in Microsoft Dynamics CRM 4.0

On Jul 21, 2012
This ‘snapshot’ can be used for training, planning, or project documentation to help you plan in Microsoft Dynamics CRM 4.0.
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Microsoft Dynamics CRM for Outlook hardware requirements

On Jul 21, 2012
The following table lists the minimum and recommended hardware requirements for Microsoft Dynamics CRM 2011 for Outlook.
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Microsoft Dynamics CRM E-mail Router software requirements

On Jul 21, 2012
This section lists the software and application software requirements for Microsoft Dynamics CRM 2011 E-mail Router.
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Business Management with Microsoft Dynamics CRM

On Jul 21, 2012
This section describes the role of the business manager in the implementation process and the planning tools available for that process.

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