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Microsoft Dynamics CRM for Outlook works the way that you do by providing a seamless combination of Microsoft Dynamics CRM features in the familiar Microsoft Outlook environment. This section lists software and software requirements for Microsoft Dynamics CRM for Outlook and Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access.
Any one of the following operating systems is required:
Windows Server 2008 or Windows Server 2003 when running with Remote Desktop Services (formerly Terminal Services)
Microsoft Dynamics CRM for Outlook software component prerequisites
The following components must be installed and running on the computer before you run Microsoft Dynamics CRM for Outlook Setup:
Microsoft Office. One of the following:
Microsoft Dynamics CRM.
One of the following editions of Microsoft Dynamics CRM must be available so that Microsoft Dynamics CRM for Outlook can connect to it:
Microsoft Dynamics CRM (On-Premises Edition)
Microsoft Dynamics CRM Online
Additional Microsoft Dynamics CRM for Outlook software requirements
If the following components are missing, they will be installed by Microsoft Dynamics CRM for Outlook Setup:
Microsoft SQL Server 2008 Express Edition SP1 or *Microsoft SQL Server 2012 Express Edition
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