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Microsoft Dynamics CRM E-mail Router hardware & Software requirements
The following table lists the minimum and recommended hardware requirements for Microsoft Dynamics CRM E-mail Router.
Microsoft Dynamics CRM E-mail Router software requirements
This section lists the software and application software requirements for Microsoft Dynamics CRM E-mail Router.
Microsoft Dynamics CRM E-mail Router Setup consists of two main components: the E-mail Router and the Rule Deployment Wizard. The E-mail Router component installs the E-mail Router service and E-mail Router Configuration Manager. You use the E-mail Router Configuration Manager to configure the E-mail Router. The Rule Deployment Wizard component deploys the rules that enables reYou can install the E-mail Router and Rule Deployment Wizard on any computer that is running one of the following operating systems, and that has network access to both Rule Deployment Wizard and the e-mail server:
Microsoft Windows 7 32-bit and 64-bit editions
Microsoft Windows Server 2008 or Windows Server 2008 R2 x64-bit editions only
ceived e-mail messages to be tracked.
Exchange Server and Exchange Online
Microsoft Exchange Server is only required if you want to use the E-mail Router to connect to an Exchange Server e-mail messaging system. To do this, the E-mail Router can be installed on any of the previously-mentioned Windows or Windows Server operating systems that have a connection to the Exchange Server. The E-mail Router supports the following versions of Exchange Server:
Exchange 2003 Standard Edition SP2
Exchange 2003 Enterprise Edition SP2
Exchange Server 2007 Standard Edition
Exchange Server 2007 Enterprise Edition
Microsoft Exchange Online support
With the November 2009 Service Update, the E-mail Router supports Microsoft Exchange Online. With this support, the E-mail Router can be configured to connect to Exchange Online mailboxes to process incoming and outgoing e-mail messages by using Exchange Web Services (EWS).
Messaging and transport protocols
Microsoft Dynamics CRM E-mail Router supports a variety of e-mail messaging and transport options.
POP3-compliant e-mail systems are supported for incoming e-mail message routing.
Both SMTP and Exchange Online with Exchange Web Services (EWS) are messaging transport protocols that are supported for outgoing e-mail message routing.
If you configure the Microsoft Dynamics CRM E-mail Router to use an SMTP-compliant transport service, the server must support RFC 2821 and RFC 2822.
Microsoft Exchange Online is a hosted enterprise messaging service from Microsoft. It provides the robust capabilities of Microsoft Exchange Server as a cloud-based service.
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