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Microsoft Dynamics CRM for Outlook software requirements
Jul 21
2012

Microsoft Dynamics CRM for Outlook software requirements

Microsoft Dynamics CRM for Outlook works the way that you do by providing a seamless combination of Microsoft Dynamics CRM features in the familiar Microsoft Outlook environment. This section lists software and software requirements for Microsoft Dynamics CRM for Outlook and Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access.

Any one of the following operating systems is required:

  • Windows 7 (both 64-bit and 32-bit versions)
  • Windows Vista (both 64-bit and 32-bit versions)
  • Microsoft Windows XP Professional SP3
  • Microsoft Windows XP Tablet SP3
  • Windows XP Professional x64 Edition

Windows Server 2008 or Windows Server 2003 when running with Remote Desktop Services (formerly Terminal Services)

Microsoft Dynamics CRM for Outlook software component prerequisites

The following components must be installed and running on the computer before you run Microsoft Dynamics CRM for Outlook Setup:

  • Internet Explorer. One of the following:
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9

Microsoft Office. One of the following:

  • Microsoft Office 2003 SP3
  • 2007 Microsoft Office system SP2
  • Microsoft Office 2010

Microsoft Dynamics CRM.

One of the following editions of Microsoft Dynamics CRM must be available so that Microsoft Dynamics CRM for Outlook can connect to it:

Microsoft Dynamics CRM (On-Premises Edition)

Microsoft Dynamics CRM Online

Additional Microsoft Dynamics CRM for Outlook software requirements

If the following components are missing, they will be installed by Microsoft Dynamics CRM for Outlook Setup:

Microsoft SQL Server 2008 Express Edition SP1 or *Microsoft SQL Server 2012 Express Edition

  • Microsoft .NET Framework 4
  • Microsoft Windows Installer (MSI) 4.5.
  • MSXML 4.0
  • Microsoft Visual C++ Redistributable
  • Microsoft Report Viewer 2010
  • Microsoft Application Error Reporting
  • Windows Identity Framework (WIF)

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