“Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists.” (ref: www.aiim.org)
An Enterprise Portal is a framework for aggregating and integrating information, people and processes across an organization. Internet, Intranet and Extranet sites can be enterprise portals. Portals usually have a specific audience (e.g. employees, customers, suppliers, etc) and they can be personalized. Portals provide a “gateway” or a single point of entry to content and systems, they provide security (authentication and authorization), and finally, portals have content management systems which allow many users to contribute and update the content on the portal (be in content on the web or documents in a document management library). Portals can improve organizational effectiveness, they can accelerate / automate shared business processes, and they can facilitate information sharing across boundaries for better business insight.
Key challenges faced by business include:
- Difficulty in finding the right information at the right time
- Trouble to make sense of content dispersed across many Internet an intranet portals
- Wasting valuable resources and time in searching for the required information
- Enterprise is unable to do leverage the information and content assets spread across the organization
- Enterprises spend too much time and effort on identifying and managing information
An effective enterprise content management solution enables the organization to address the challenges and provide users with right information at the right time.
RCM offers comprehensive content management solutions for all aspects of information management, including document management, Web content management, digital asset management, records management, imaging and enterprise content integration. Our content management services can effectively help your enterprise optimize the value of its information at a lower total cost at every point in the information lifecycle.
What We Offer:
- EPCM Strategy assessment and consulting
- Business analysis and architecture design
- User Interface design and usability
- End-to-end portal application programming
- Database design and integration
- Integration with third-party Web Services
- Integration with legacy business applications (like CRM, ERP, SCM, etc.)
- Quality Assurance and complete testing
- Portal performance optimization and tuning
- Portal setup, maintenance and support
- Portal upgrades and new features enhancements
Learn more about our EPCM solutions:
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